Mandarin Oriental, Marrakech is set among 20 hectares of landscaped gardens filled with the scent of 100,000 roses, with the snow-capped Atlas Mountains providing a stunning backdrop.
Located just 10 minutes’ drive from the heart of the city and the historic Medina, the hotel offers 54 private villas inspired by Berber and Andalusian-Arabic influences, all with secluded walled gardens, swimming pools and hot tubs, extensive areas for sunbathing and shaded alfresco dining.
A further nine spectacular suites, seven with their own rooftop plunge pool, feature panoramic vistas of the gardens and the surrounding countryside.
There are a variety of exceptional restaurants and bars, and a world-class spa offering the Group’s renowned signature treatments as well as treatments inspired by Moroccan traditions.
The luxury experience is completed by the group’s unparalleled service, allied to the best traditions and hospitality of the Moroccan Kingdom.
Scope of the position
Under the general guidance and supervision of the Director of Commercial Strategy and within the limits of hotel policies and procedures, effectively execute sales activities to maximize business opportunities in the defined market.
Responsible for generating targeted Rooms revenue from all existing and potential corporate and agent accounts, coordinating customer requirements with other departments to achieve maximum guest satisfaction.
Requirements
- Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management
- Minimum 5 years of experience working in a 5-star hotel environment within Sales with proven records of closing sales.
- Experience in representing hotel at trade shows and sales missions.
- Mature and outgoing with excellent interpersonal skills for both external and internal customers.
- Ability to work under pressure and on own initiative.
- Effectively develop, implement, monitor and control strategies and goals.
- Positive attitude and good communicator.
- Ability to plan and organize workload.
- Effective time management, communication and presentation skills.
- Flexibility to respond to a range of different work situations.
- Able to solve problems.
- Commitment to delivering high standards of customer service.
- Fluent in both French and English (Arabic is a plus).
#Management (Director)
