Purpose
To convert social media data to insights and identifying opportunities for stakeholders to improve their business
To keep a curious and skeptic spirit and being enthusiastic for learning about anything and finding ways to discover new methods and solutions.
Outcomes/Accountabilities:
– Providing insight for client to support for developing their business strategy providing specialized reports.
– Ensuring and producing searching and analysing data according to pre-defined key words and processes tracing and conducting manual sentiment analysis from the data ad hoc, daily, weekly, monthly and yearly reports
– Identifying, mapping and monitoring the stakeholders impacting client business
– Providing awareness for issue, incident, crisis & opportunity management
– Ensuring & monitoring that the processes are completed within the KPIs and SLAs
– Developing new tools that help automate any task or make easier ways to extract and analyse data.
– Collaborating with the data science team and supporting them in developing new tools and replicating them locally
What we are looking for:
Job Fit
- Graduated from university
- Background in social media communication and marketing (2 yrs+)
- Good understanding of the social media dynamics and the communication
- Fluent French, Arabic & English
- Analytic and strategic thinking
- Excellent verbal, written, reading, understanding and presentation skills
- Ability to understand consumer/customer needs
- Eligible for teamwork and self-improvement
- Knowledge in scripting languages (R, Python) database languages (SQL) and Social Web APIs programming is a plus
Cultural Fit
- Honesty.
- Relentlessly.
- Efficiency.
- Attention to detail.
- Analytical skills.
- Organization and planning.
- Proactivity.
- Goal driven.
- Enthusiasm.
- High Standards.
- Communication Skills.
- Teamwork.
- Challenge willing.
