Faurecia on a journey to transform the Automotive Industry toward an environmentally sustainable future with clean, connected and autonomous vehicles, creating innovative solutions for all our customers.We are a highly motivated and passionate team, that values Entrepreneurship , Autonomy and Accountability.If you are a high energy individual, that wants to grow further to reach your full potential, come to Faurecia to join the journey !Our division is looking for a customer contact for its production site at SALE.
The Main Missions Of The Role Are To
The Customer Contact is responsible for developing the customer satisfaction by relying on a controlled production process.
- Be the main representative of the plant to the customer
- Organize and participate to all technical meetings with the customer (Solve technical problems, manage changes, progress path,…) and ensure all validations as required by customer are completed
- Audit all related storage sites and the Customer assembly line in order to ensure the compliant use of our products
- Define and enforce the scale of demerit products coherent with the customer’s specifications
- Manage and guarantee resolution of customers concerns on a daily basis working closely with Production Quality ( Incident analysis, Action plan,…)
- Validate the packaging range and accept the packaging range
Job: QUA – Customer
Primary Location: Morocco-Rabat-Salé-Zemmour-Zaer
Job Type: Unlimited Term
Job Posting: May 21, 2018, 7:56:57 AM
The Ideal Candidate Will Have/be
- Bachelor’s degree
- 3 to 5 years of experience in an industrial environment (ideally in the automotive industry)
- Minimum 3 years of project experience
- Good knowledge of Program standards, tools and methods
- Strong Customer satisfaction orientation
- Minimum bi-lingual ( English is required)
- Above average communication skills and interpersonal skills
